Taking Access and Use of Information to a Totally New Level

Business Systems are typically designed to handle transactions with data organized for processing (rather than processing arranged to suit information management). Data often has to be duplicated to suit different processes, which results in "Islands" of Information.

However, when it comes to Relationship Management, you need a total picture. Ready access to everything about something is virtually impossible when information is distributed and duplicated in many different places.

THE TRAXOR DIFFERENCE

TRAXOR was designed from the ground up as a Relationship Management system to overcome the shortcomings of traditional CRM. It uses a revolutionary new systems architecture that links information with two-way, context-sensitive Relationships instead of "compartmentalizing" it. Here's a simple example that illustrates how that works.

Jack Jones is CEO of ABC Co, which is both a Customer and Supplier to your Company. He is also a Director of his family company (Jones Co). Each Company/Person occurs once only ...three Objects, three Records Each is related via meaningful two-way Relationships to anything it is associated with. No duplication means greater accuracy and much less maintenance.

TRAXOR's exclusive Relate! functionality works in a similar way to cross-referencing, but it is much more powerful as Relationships provide real context and meaning.

TRADITIONAL SYSTEMS

Compare TRAXOR's approach with that of traditional systems, which need separate Records to provide context. For example, ABC Co appears twice and Jack Jones appears three times.

There's six Records for only three Objects. Five Records contain duplicated information. As Information is isolated in "islands", it is difficult or impossible to access from other Objects or Processes. Imagine if Jack Jones was an "Influencer" in a Sales Opportunity at ABC; you would probably (if you could) link Jack Jones "CEO" to the Opportunity. But how would anyone that dealt with Jack Jones in his other roles ever get to know about that?

TRAXOR BENEFITS

TRAXOR let's you see things the way they really are. The fact that a Person is a Contact for Organization A and/or B is not intrinsic- it’s simply a particular relationship that exists at the time. Relationships change, but People don't. Having multiple Records for the same thing e.g. a Person, is effectively treating him/her as different People; that simply isn't reality.

• Minimal Data Entry—

  "Once 0nly"data-entry dramatically reduces keyboarding; spend less time maintaining information and more time using it.

• Quick and Easy—

  Mouse-clicking to Relate or Un-Relate information replaces the need to delete and re-enter (keyboard) information, for example as Contacts change Jobs or Organizations.

• Full Relationship History—

  "Relate" and "un-Relate" People from Organizations rather than deleting them from your system. Preserve an unbroken history of your interactions and leverage your long-term investment in building Relationships.

• Unlimited Flexibility —

  anything can be related to anything to give you unlimited flexibility in managing, accessing and viewing information.

• Total Relationship Management —

  TRAXOR provides a full range of functionality, covering Account/Contact Management, Sales Opportunities, Products/Services, Assets, Projects (Campaigns, Events etc), Cases (Help Desk, Incidents etc), Document Management, Personal Productivity (Diary, Tasks/Appointments and Email).
• All functions take full advantage of Relate! Technology. Use the Links at left to explore the rich functionality, ease of use and flexibility of TRAXOR

• Web Enabled —

  TRAXOR is web-enabled for anywhere access and is available as a hosted "Software as Service"*. Economical Subscription and rapid implementation minimize up-front costs and maximize ROI. Administration is straightforward and requires no technical ability.
• *For organizations preferring their own on-premises installation, the option of license purchase will be available soon.